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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael LeClair

April 10, 2025

1  out of  5
rating by Michael LeClair
"If I could give this place negative stars I definitely would. Horrible customer service and whoever they have answering the phone is extremely rude and shouldn't be in a customer service role. A huge lack of communication and nothing but problems since I was transferred to this agent."
We responded:
"I am truly sorry to learn that you felt your experience with us was unsatisfactory. We take pride in our commitment to respectful and professional service, and I assure you that our employee aimed to assist you with care and courtesy. Your concerns will be reviewed with our team to ensure we can address any gaps and improve our overall service."
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Maddi Merritt

April 10, 2025

5  out of  5
rating by Maddi Merritt
"Brooke is amazing! Super knowledgeable, professional, responsive, and genuinely cares about her clients. Highly recommend her for all your insurance needs!"
We responded:
"Thank you for the wonderful review! We're so glad to hear that Brooke made a positive impact on your experience. Your recommendation means a lot to us!"
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Greg Triplett

April 10, 2025

5  out of  5
rating by Greg Triplett
"My experience with this State Farm office in Gray has always been Great. Amanda is always friendly, professional and helpful ! I would strongly recommend anyone contact them for any of your insurance needs. G.Triplett"
We responded:
"Thank you so much for your kind words, Greg! We’re delighted to hear that Amanda has provided you with such a positive experience. Your recommendation means a lot to us, and we look forward to continuing to assist you with your insurance needs!"
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Christina Fritch

April 9, 2025

5  out of  5
rating by Christina Fritch
"I'm OVERJOYED with my experience at State Farm. Brooke not only exhibited stellar customer service, she made the time requirements fit into my crazy-busy life, without making me feel like an inconvenience. Additionally, she was able to help me get coverage I'd found unaffordable until now. Thanks to Brooke, and State Farm, I sleep better knowing the things I love most are well protected. Thank you Brooke!"
We responded:
"Thank you, Christina, for sharing your wonderful experience! Your appreciation for Brooke's personable service means a lot to us! "
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Steven Davenport

April 9, 2025

5  out of  5
rating by Steven Davenport
"Josh Allen State Farm Agency has been the best. They are so polite and professional. From day 1 they have been a top shelf company."
We responded:
"Steve, thank you for taking the time to leave our office a 5 star review! We appreciate you and look forward to providing you excellent customer service for many years to come!"
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Robert Nichols

April 9, 2025

5  out of  5
rating by Robert Nichols
"Brooke Place has been an absolute pleasure to work with as my insurance agent. Her professionalism and dedication to finding the best coverage options for my needs are truly commendable. Brooke takes the time to explain everything in a clear and friendly manner, making the process of choosing insurance so much easier. She’s always quick to respond to my questions and goes above and beyond to ensure I feel confident in my decisions. I highly recommend Brooke to anyone looking for a reliable, knowledgeable, and caring insurance agent!"
We responded:
"Robert, thank you so much for your positive feedback and 5 star review! Your kind words about Brooke's knowledge and dedication mean a lot to us! "
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Rachel Nichols

April 9, 2025

5  out of  5
rating by Rachel Nichols
"“I recently had the pleasure of working with Brooke Place, our incredible insurance saleswoman, and I can’t say enough about how wonderful the experience was! From the moment we started discussing my insurance needs, she was attentive, knowledgeable, and genuinely cared about finding the best options for me. Her expertise made the process so smooth—she explained everything in a way that was easy to understand, answered all my questions, and tailored a plan that fit my budget perfectly. She’s not just a salesperson; she’s a problem-solver who puts her clients first. I felt confident and secure knowing she had my back. If you’re looking for top-notch service and someone who truly goes above and beyond, Brooke is the absolute best—five stars all the way!”"
We responded:
"Thank you, Rachel, for your kind words! We're so happy to hear that Brooke provided you with great service. We greatly appreciate your feedback! "
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Jamie Harris

April 9, 2025

5  out of  5
rating by Jamie Harris
"Brooke has gone above and beyond for my family. She has saved us money as well as made me feel so much more protected in our vehicles. Working with her is like working with a real person who truly has your best interest at heart."
We responded:
"Jamie, thank you for taking the time to leave our office a 5 star review! Thrilled to hear that Brooke provided you with exceptional service!"
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Kayla Maguire

April 9, 2025

5  out of  5
rating by Kayla Maguire
"A great team to work with! They were able to find us the most affordable rates to insure multiple vehicles and our home. Fantastic, professional customer service, willing to listen our needs to help find the best options!"
We responded:
"Kayla, thank you so much for your glowing review! We appreciate your recommendation and look forward to continuing to assist you with your insurance needs."
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Corinne Oberg

April 9, 2025

5  out of  5
rating by Corinne Oberg
"I don’t leave many reviews but I had such a wonderful experience at this State Farm office that I just had to leave one! We only just moved and bought our house in Maine and I was feeling fairly overwhelmed with it all but from the moment I walked in, I was treated like more than just a policy number. The team here is incredibly knowledgeable, professional, and genuinely kind. They took the time to explain all my options clearly and helped me find the perfect coverage for my home, car, and life insurance needs. I love that I was able to get everything taken care of and in one place. What really stood out was their personal touch. They remembered details about my family and made sure I felt confident and supported every step of the way, they made it feel easy and even reassuring. I truly feel like they have my back no matter what. If you're looking for an agent who actually listens and cares—look no further. This State Farm team is the real deal. Thank you for going above and beyond!"
We responded:
"Corinne, we appreciate you taking the time to leave our office a 5-star review! The team and I are happy to have been able to find you the best insurance rate and provide you with exceptional service, as well! We look forward to many more years of providing you with 5-star service. Please never hesitate to reach out our way, we are here, and we are always happy to help!"
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Diana Ditomaso

April 8, 2025

5  out of  5
rating by Diana Ditomaso
"Josh and his team are wonderful to work with! They're very kind and professional!"
We responded:
"Hi Diana, thank you so much for taking the time to share your experience!"
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Zachariah Wiggin

April 8, 2025

5  out of  5
rating by Zachariah Wiggin
"Great prices and good people to work with!"
We responded:
"Hi Zachariah, thank you for the review! We appreciate your kind words! "
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Chris Ceccarossi

April 8, 2025

5  out of  5
rating by Chris Ceccarossi
"great company to be insured by, highly recommend."
We responded:
"Hi Chris, thank you so much for your 5-star review! It was a pleasure assisting you with your insurance needs! "
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Jacob Michaud

April 4, 2025

5  out of  5
rating by Jacob Michaud
"Couldn't say enough positive things about Josh and his team! Over the last three years Josh has helped me cover a variety of vehicles. He's always been professional, friendly, and very helpful in navigating the nuances of insurance. Always positive, Josh has a way of making you feel excellent. A truly phenomenal person!"
We responded:
"Jacob, thank you for taking the time to leave our office a 5 star review! We appreciate you and look forward to providing you excellent customer service for many years to come! "
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Bill

April 3, 2025

5  out of  5
rating by Bill
"Josh Allen and his team are great people to deal with!!"
We responded:
"Bill, thank you so much for your 5-star review! It was a pleasure assisting you with your insurance needs! "
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Jon Smith

April 3, 2025

5  out of  5
rating by Jon Smith
"Excellent service with Josh. Ended up switching both my truck and motorcycle insurance to his agency, and added my home to save even more money!"
We responded:
"Jon, thank you for taking the time to leave our office a 5 star review!"
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Brando0o0

January 15, 2025

5  out of  5
rating by Brando0o0
"Brooke was great to work with, she had great attention to detail and helped me save money!"
We responded:
"Thank you so much Brandon! We appreciate your business!"
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Kimberly Barton

January 15, 2025

5  out of  5
rating by Kimberly Barton
"Always wonderful to work with"
We responded:
"Thank you for your 5-star review! Please never hesitate to reach out to the office!"
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Linda Landry

January 9, 2025

5  out of  5
rating by Linda Landry
"The Gray office of Josh Allen was invaluable in transferring our coverage from Florida back to Maine. Amanda was more than patient. Would highly recommend this office to anyone."
We responded:
"Thank you so much for your review! It was a pleasure assisting you!"
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eric chadwick

November 1, 2024

5  out of  5
rating by eric chadwick
"Josh has been nothing but incredible! He's attentive, knowledgeable, honest, timely and always willing to go above and beyond. I've been working with Josh for almost 2 years now and he's helped us with our Home and Auto Insurance. I Highly recommend!!! 10 out of 10!!!!"
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Bruce

October 17, 2024

5  out of  5
rating by Bruce
"Super friendly agents with good advice that saved me money!"
We responded:
"Thank you, Bruce! We appreciate you!"
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Donna Marciniak

September 7, 2024

5  out of  5
rating by Donna Marciniak
"Understanding home and auto insurance is not so simple. I reached out to Josh Allen at State Farm Insurance and was pleased with not only his professionalism, but also his kindness in answering all my questions. Our decision to go with Josh was easy. Donna M of Gray ME"
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Keith Filaski

June 11, 2024

5  out of  5
rating by Keith Filaski
"I dealt with Amanda and she was amazing."
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Rebecca Williamson

April 25, 2024

5  out of  5
rating by Rebecca Williamson
"I have never had such a wonderful Insurance Agency they are very respectful and helpful"
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Diane Hilliard

February 10, 2024

5  out of  5
rating by Diane Hilliard
"Great customer service. And I appreciate that he remembers his clients."